Urban incidents

URBAN INCIDENTS

Manage your municipality’s incidents through a single platform

Allows citizens, operators and public employees to collaborate to solve city incidents.

Imatia-incidencias

Communication and follow-up of incidents

Incident management offers tools for citizens, public employees and field operators.

First of all, citizens have an app for sending new incidents and monitoring existing ones. Public employees receive the incidents and can generate the corresponding work orders so that the operators can resolve them, notifying the citizen automatically once they have been resolved.

The platform allows the personalization of the citizen’s app, adapting it to the image and name of the City Council.

Funcionamiento

Recibir invitaciones y consultar documentación durante los actos

La plataforma permite que los asistentes a los distintos actos puedan recibir previamente en sus dispositivos las invitaciones, pudiendo acceder al orden del día y la documentación correspondiente, y puedan utilizar la plataforma como complemento de consulta durante la propia celebración de los actos.

Contents

Agile, automated and geo-localized system

Sending of incidences

Sending information and images.

Geolocation

The incident is geolocated on a map.

Automatic sending to City Hall

The incident is automatically logged for management.

Work orders

Work orders are automatically available to the operator.

DISCOVER THE ADVANTAGES OF THIS SOLUTION

Citizen communication and comprehensive care

App for citizens (IOS and Android)

Internal module for reception and distribution of incidents

Work order management module

App for operator field work

Statistics module

Are you interested in this solution? Do not hesitate to contact us

CONTACT

+34 881 242 970
contact@imatia.com

LET’S TALK!