Cividas local is a pre-packaged vertical solution targeted at local administrations and municipalities. It includes process definitions, task GUIs and document templates for numerous preinstalled procedures, such as permits and licenses, building permissions, tax management, bill payments, etc. Thanks to the flexibility and graphical tools provided by cividas, these can be easily customized and expanded to fit the specific needs of each local administration. Furthermore, collaborating entities can share and interchange process definitions, allowing best practices to be generalized.